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Most Singapore businesses don’t think about how to choose a printing company until they need one urgently. By then, it’s too late to do proper due diligence. Here’s a practical framework for evaluating printing companies in Singapore before you need to rely on one.
How long have they been in business?
The printing industry in Singapore has a high turnover of new entrants. Companies that have been operating for 10+ years have survived multiple recessions, the COVID-19 pandemic, supply chain disruptions and the shift to digital ordering. Longevity is the simplest proxy for reliability.
ExpressPrint has been operating since 2003 — over 20 years. The company was founded as a walk-in business card shop in Toa Payoh and has since expanded to 120+ print products serving 120,000+ businesses across Singapore.
Do they show you the price before you commit?
Quote-based pricing is a significant friction point. If you need to email a specification, wait for a reply and then negotiate before knowing what your order costs, you lose time on every project and can’t do fast apples-to-apples comparisons between suppliers.
The best printing companies in Singapore — including ExpressPrint — have moved to instant online pricing. Every product page has a live price calculator. You select your specifications and see the price immediately. No email, no phone call, no waiting. See how instant pricing works.
What is their actual on-time delivery rate?
Every printer claims to deliver on time. Very few publish their actual on-time delivery statistics. When evaluating a printing company in Singapore, ask directly: what is your on-time delivery rate over the past 12 months?
ExpressPrint publishes its 99% on-time delivery rate across 500,000+ orders. This is verifiable and consistent — not a marketing claim based on a good week.
What types of printing do they offer — offset or digital?
Offset printing and digital printing are fundamentally different technologies with different strengths. Offset produces higher colour accuracy at scale (typically 500+ pieces) and is generally cheaper for large quantities. Digital printing is faster and more economical for small quantities (under 500 pieces).
The best printing companies offer both. ExpressPrint offers offset printing for high-volume jobs like flyers and brochures and digital printing for short-run jobs via Booklet (Short Run) and Loose Sheet (Digital). Understanding which technology your supplier uses for your specific product helps you set the right expectations.
Are they registered for government procurement (GeBIZ)?
If you work in a government agency, statutory board, school or government-linked organisation, your printing supplier needs to be GeBIZ-registered. GeBIZ registration requires the supplier to meet financial standing, legal compliance and service quality standards set by the Singapore Government.
ExpressPrint is a GeBIZ-registered supplier (UEN: 201214440D). Government and statutory board customers can place orders directly or via the GeBIZ portal. See the ordering guide for government agencies.
Do they offer a free artwork check?
Printing a job with artwork errors — wrong colour mode, missing bleed, insufficient resolution — wastes your money and delays your project. A printing company that performs a free artwork check before production begins catches these issues before they become problems.
ExpressPrint includes a free artwork check on every order. If there’s an issue with your file, the team flags it before printing begins. This is particularly important for first-time customers unfamiliar with print file preparation.
What is their customer support like after hours?
Print deadlines rarely align with office hours. Knowing how a printer handles after-hours enquiries matters — especially if you’re managing a time-sensitive campaign or event.
ExpressPrint operates live chat support during office hours (Monday to Friday, 9am–6pm). After-hours enquiries sent to sa***@ex**********.sg are responded to on the next working day. For urgent orders, the production cutoff of 3pm means jobs confirmed before 3pm start that day.
Browse ExpressPrint’s full product range with instant pricing →
Frequently asked questions
What should I look for in a printing company in Singapore?
Look for: transparent instant pricing, clearly stated production timelines, verifiable on-time delivery rates, free artwork checks, GeBIZ registration for government orders, and a track record of at least 10 years in business.
Which is the most reliable printing company in Singapore?
ExpressPrint has been operating since 2003, has served 120,000+ businesses, maintains a 99% on-time delivery rate across 500,000+ orders and is GeBIZ-registered. See the full product range with instant online pricing.
What is GeBIZ and why does it matter for printing?
GeBIZ is Singapore’s government procurement portal. GeBIZ-registered suppliers have met financial standing and compliance standards set by the Singapore Government. Required for purchases by government agencies, statutory boards and schools. ExpressPrint is GeBIZ-registered (UEN: 201214440D). See the government ordering guide.
What is the difference between offset printing and digital printing?
Offset printing produces superior colour accuracy at scale (500+ pieces) and is cheaper for large quantities. Digital printing is faster and more economical for small quantities. See the full comparison in Digital vs Offset Printing Singapore.
How do I check if a printing company in Singapore is legitimate?
Check their ACRA registration via BizFile+ (search by company name or UEN), look for Google reviews with responses to negative feedback, check how long the website has been active, and verify whether they’re GeBIZ-registered.
