Production Timeline: (Click here for Production lead time table) Delivery takes extra working days Please submit file using the template provided or there might be delay in processing the order
Cut-off Time: 3:00 p.m.
You MUST download and use the correct Product Size Templates to prepare your artwork. These templates do not contain any designs. They are specific application files which include predefined guide-lines indicating bleed, safety, and trim lines. Preparing artwork in your own template may not meet our sizing specifications and may be rejected. These templates can help eliminate artwork setting error.
Select your options from Instant Price Calculator in the product page.
January 1, 2016
Step 2
Add to cart & check out
Once order is placed and payment made, you will receive an email with subject “Order XXXX has been received and pendingapproval“
We will check your files and proceed to print if no issue. If we discover an issue, we will contact you via email / phone call.
January 1, 2017
Step 3
Proceed to print
When the file is ready, we will send it to production for print. You will receive an email with subject: “Order XXXX has been updated to PRINT-IN-PROCESS“
* At this point, no further changes can be made to the order.
January 1, 2018
Step 4
Self-collect / Deliver
When your order is ready, you will receive an email with subject: “Order XXXXX is ready for Collection / Delivery“
Self Collect Do arrange to pick-up the item during our operating hours. Kindly quote your order number during collection.
Delivery We will arrange for third party courier to send to you. Do note that it will take additional 2-3 working days.
Quantity If you need 450 pcs and the available quantity shows 300, 500, please select 500. The price difference is negligible.
Material Generally, we print on our material stock listed in the Instant Price Calculator. If it is not listed, likelihood is we don’t carry it.
Size If you needed to print a size bigger than A5 but smaller than A4, simply select A4 as the size and let us know your final size in the “remarks” field.
Each product has a different production timeline listed in the calculator itself. Some products may have an option to expedite. Click here to see how we calculate production timeline.
In the unfortunate event of a print issue, we will gladly assist to investigate within 5 days from the date of “Ready”. Thereafter, we will not be able to entertain any form of print feedback.
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