Note Pad

How To Order »

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SKU: NT-PAD Categories: Best Seller, Business Essentials, Offset Printing

Type:
NP1A, NP2A, NP3A, NP3B

Print Side:
Cover : Double
Content : Single / Double (Print colour is Limited to Grayscale only)

Finishing:
Wire-o Binding (black / white)

Bleed Requirement:
For artwork with white (non-printed) background, bleed is not required
For artwork with printed background, bleed of 2mm required on each side.
Example:
If your final card size is 210mm x 297mm, the artwork size should be (210+2+2) x (297+2+2)

Acceptable File format:
(.pdf, .jpg, .ai)

Process Timeline:
(Click here for Production lead time table)
Delivery takes extra working days
Please submit file using the template provided or there might be delay in processing the order

Cut-off Time:
3:00 p.m.

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You MUST download and use the correct Product Size Templates to prepare your artwork. These templates do not contain any designs. They are specific application files which include predefined guide-lines indicating bleed, safety, and trim lines. Preparing artwork in your own template may not meet our sizing specifications and may be rejected. These templates can help eliminate artwork setting error.

notepad

Download Template (*.ai)

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Step by Step Order Process

January 1, 2016

Step 2

Add to cart & check out

Once order is placed and payment made, you will receive an email with subject “Order XXXX has been received and pending approval“

We will check your files and proceed to print if no issue. If we discover an issue, we will contact you via email / phone call.

January 1, 2017

Step 3

Proceed to print

When the file is ready, we will send it to production for print. You will receive an email with subject: “Order XXXX has been updated to PRINT-IN-PROCESS“

* At this point, no further changes can be made to the order.

January 1, 2018

Step 4

Self-collect / Deliver

When your order is ready, you will receive an email with subject: “Order XXXXX is ready for Collection / Delivery“

Self Collect
Do arrange to pick-up the item during our operating hours. Kindly quote your order number during collection.

Delivery
We will arrange for third party courier to send to you. Do note that it will take additional 2-3 working days.

Frequently asked questions

Do you provide an official quotation?

No. The price shown is the price (before GST)

What happen if my required quantity, material or size are not available in the Instant Price Calculator?

Quantity
If you need 450 pcs and the available quantity shows 300, 500, please select 500. The price difference is negligible.

Material
Generally, we print on our material stock listed in the Instant Price Calculator. If it is not listed, likelihood is we don’t carry it.

Size
If you needed to print a size bigger than A5 but smaller than A4, simply select A4 as the size and let us know your final size in the “remarks” field.

What are the payment modes?

We accept Credit/Debit card as well as credit balance in digital wallet.

What is the production timeline?

Each product has a different production timeline listed in the calculator itself.
Some products may have an option to expedite. Click here to see how we calculate production timeline.

Do you provide sample print before mass printing?

No. All our prints are covered by our Acceptable Print Policy.

Where can I get an invoice?

You can login to your account dashboard >> My Order to retrieve the invoice.
* Do note that the invoice will only be available upon Order Ready.

Can you check the file before placing an order?

No. You will need to place the order first. In the event that your file is not suitable to print and unable to rectify, you can:

Request for a full refund to be credited in your digital wallet for your next purchase. OR
Refund to your credit card. Do note that a 10% administrative fee will be charged and the refund process may take up to 2 weeks.

How do I check the status of the print?

You can login to your account dashboard >> My order

What happen if there is issue with the print?

In the unfortunate event of a print issue, we will gladly assist to investigate within 5 days from the date of “Ready”. Thereafter, we will not be able to entertain any form of print feedback.

Kindly fill up this form www.expressprint.com.sg/knowledge-base/issues-print-result

Where can I get more information?

You can get more information via our knowledge-base articles and resources www.expressprint.com.sg/knowledge-base/

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There are many ways to get your design done economically:

Engage a freelancer via Fiverr (most of the services are USD5 only), or
DIY your design via Canva (its free and there are tons of templates to use). However there are some little detail to take note (very simple one)

Notes when designing via Canva:

Enter the actual dimension of the print.
Remember to show print bleed (File > Show Print Bleed).
When done, download PDF Print with Crop marks and bleed checked.
Upload this pdf to us when placing orders.

Disclaimer: Expressprint is not related nor affiliated with canva.com. Should you need further assistance, contact Canva directly.

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Note Pad

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