Expressprint is a registered business in Gebiz / Vendors.
Please search for UEN 53036116K (Expressprint)
For ordering through this channel, these are the following procedures:
- Request a quote from Expressprint with full organisation details
- Expresprint will send you an official quotation
- Revert for approval via Email or Signed copy or issue PO from Gebiz
- Expressprint will start printing
- Upon completion (successfully delivered or self collected), Expressprint will issue eInvoice for payment process.
All orders can only be made through our website.
Step by Step Order Process
January 1, 2015
Select your options
In each product page, there is a Price Calculator, simply make your selection and the price will appear. You can repeat this step with different selections and place order (Step 2) when you are satisfied.
January 1, 2016
Add to cart & check outOnce order is placed and payment made, you will receive an email with subject “Order XXXX has been received and pending approval“ We will check your files and proceed to print if no issue. If we discover an issue, we will contact you via email / phone call.
January 1, 2017
Proceed to print
When the file is ready, we will send it to production for print. You will receive an email with subject: “Order XXXX has been updated to PRINT-IN-PROCESS“
* At this point, no further changes can be made to the order.
January 1, 2018
Self-collect / Deliver
When your order is ready, you will receive an email with subject: “Order XXXXX is ready for Collection / Delivery“
Do arrange to pick-up the item during our operating hours. Kindly quote your order number during collection.
We will arrange for third party courier to send to you. Do note that it will take additional 2-3 working days.
Frequently asked questions
No. The price shown is the price (before GST)
If you need 450 pcs and the available quantity shows 300, 500, please select 500. The price difference is negligible.
Generally, we print on our material stock listed in the Instant Price Calculator. If it is not listed, likelihood is we don’t carry it.
If you needed to print a size bigger than A5 but smaller than A4, simply select A4 as the size and let us know your final size in the “remarks” field.
We accept Credit/Debit card as well as credit balance in digital wallet.
Each product has a different production timeline listed in the calculator itself.
Some products may have an option to expedite. Click here to see how we calculate production timeline.
No. All our prints are covered by our Acceptable Print Policy.
You can login to your account dashboard >> My Order to retrieve the invoice.
* Do note that the invoice will only be available upon Order Ready.
No. You will need to place the order first. In the event that your file is not suitable to print and unable to rectify, you can:
- Request for a full refund to be credited in your digital wallet for your next purchase. OR
- Refund to your credit card. Do note that a 10% administrative fee will be charged and the refund process may take up to 2 weeks.
You can login to your account dashboard >> My order
In the unfortunate event of a print issue, we will gladly assist to investigate within 5 days from the date of “Ready”. Thereafter, we will not be able to entertain any form of print feedback.
Kindly fill up this form www.expressprint.com.sg/knowledge-base/issues-print-result
Simply browse through our products and make your selection in the Price Calculator. The price will appear instantly at the bottom. You may wish to “play” around with the different combination in the price calculator and order only when you are satisfied.
No, we do not provide an official quotation if the item is readily available to order from our website.
In general, the answer is no. This is because we are doing gang-run printing. All orders of the same specifications are printed together. However, if you are intending to order in bigger quantity such as 100,000 pcs or amount more than S$5,000, please contact us.
Take for example, if you want to print 330 pcs of business card BUT the quantity available is 300, 400, 500 in the price calculator, you should select 400 to print.
So I wasted the 70pcs? In a sense yes. But do consider the fact that we print in batches of same quanitites in order achieve economic of scale. The price difference is really negligible. Also, we will not be providing a specific quotation for such situation.
If you have a promotion code, you may key in during check out. If the code is valid for your purchase, it will be reflected in the cart.
Yes, you can cancel order so long that the order status has not been updated to “print-in-process”. Please contact our consultant.
Note: When an order is successfully cancelled, the amount paid CAN ONLY be credited into your eWallet for your future purchase. There is no expiry to the credit in eWallet.
Each set of selection is meant for same artwork design only (quanity cannot be splitted). For example, if you need to order 3 different designs, after selection, please add “3” quantity to cart.
No. Our payment terms for individual or companies are payment upon order unless you are from any Singapore Government Agencies.