| 1. |
Artwork / Design / Layout (Still in progress)
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| 2. |
Products / Services (Still in progress)
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| 3. |
Production Lead Time / Delivery
- How do you define working days?
- What is your cut off time for confirming the order?
- Do you accept urgent orders?
- What are the differences between normal, urgent, super urgent and variable production timeline?
- Is urgent and super urgent production readily available?
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| 4. |
Ordering / Confirmation
- How do I place an order?
- Can you send a sales person to our office?
- How do I get a custom quote?
- Can you print jobs that are different from the standards formats that you offer?
- How do I order multiple items?
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| 5. |
Payment / Credit Terms
- What type of payment modes do you accept?
- Do you have 0% installment?
- Can we have credit terms?
- Do you accept credit card payments over the internet?
- Our company is not in Singapore. How do we pay you?
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| 6. |
Customer Service |
| 7. |
Paper Stocks / Samples
- What types of paper stock do you carry?
- Are your paper stock readily available in each outlets?
- You carry recycled paper as well as green label certified paper. How do we know thats genuine?
- Can I print on special paper that is not listed in your website?
- Can I provide you with the paper and you just do the printing?
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