Frequently Asked Questions
- Production Lead Time / Delivery
- How do you define working days?
- What is your cut off time for confirming the order?
- Do you accept urgent orders?
- What are the differences between normal, urgent, super urgent and variable production timeline?
- Is urgent and super urgent production readily available?
[View More...]
- Ordering Process
- How do I place an order?
- Can you send a sales person to our office?
- How do I get a custom quote?
- Can you print jobs that are different from the standards formats that you offer?
- How do I order multiple items?
[View More...]
- Delivery / Collection
- Is delivery chargeable?
- I have ordered several items from you, will you be delivering all together?
- I have ordered several items from you, will I be charged for the delivery of each item or you will be charging me a flat fee?
- What is the normal delivery timeline?
- Apart from normal delivery, do you provide urgent delivery services?
- When will the delivery arrived?
[View More...]
- Payment / Credit Terms
- What type of payment modes do you accept?
- Do you have 0% installment?
- Can we have credit terms?
- Do you accept credit card payments over the internet?
- Our company is not in Singapore. How do we pay you?
[View More...]
- What type of payment modes do you accept?
- Paper Stocks / Samples
- What types of paper stock do you carry?
- Are your paper stock readily available in each outlets?
- You carry recycled paper as well as green label certified paper. How do we know thats genuine?
- Can I print on special paper that is not listed in your website?
- Can I provide you with the paper and you just do the printing?
[View More...]
- What types of paper stock do you carry?